Welcome to the Lindersoft Support Center. We are committed to helping you maximize your investment in Lindersoft products by combining processes, products, and people to provide you with the most timely, accurate assistance possible. Our goal is to be a premier provider of technical support and service to all of our customers.
We provide full service engineering ranging from answering questions to developing, creating, and providing updates to Lindersoft products. For fastest service, please provide your Serial Number (if available) in correspondence. We offer pre-sales support while you evaluate our products.
All SetupBuilder products have a pre-determined commercial lifetime. In order to provide the highest quality products and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
The SetupBuilder product EOL policy is to support the current release for up to three (3) months by default. After this time, Lindersoft's Product Development and Engineering organizations cease active development and support of that software release. Lindersoft does not create or make available maintenance releases or patches for software that has reached the EOL milestone.
During the EOL phase, Lindersoft will continue to investigate, troubleshoot, and characterize issues in an attempt to provide solutions and workarounds using the production releases. If a solution cannot be found using software that has reached the EOL milestone, Lindersoft Customer Advocacy will require that the system be updated with a more recent software release.
Lindersoft offers technical support for SetupBuilder for a specified amount of time. Once a product enters end-of-life status, Lindersoft will be unable to provide technical support, download links, service packs or updates for that version of the SetupBuilder software and any add-on modules for that version of the software.
| Product | Status | Release and End-of-Life Date |
| SetupBuilder 2025 | Supported | September XX, 2024 - |
| SetupBuilder 2019 | Supported | January 14, 2019 - December 31, 2024 |
| SetupBuilder 2017/2018 | End of Life | December 19, 2016 - April 14, 2019 |
| SetupBuilder 2016 | End of Life | September 28, 2015 - March 19, 2017 |
| SetupBuilder 8 | End of Life | December 19, 2012 - December 28, 2015 |
| SetupBuilder 7 | End of Life | August 06, 2009 - June 03, 2013 |
| SetupBuilder 6 | End of Life | January 19, 2007 - November 06, 2009 |
| SetupBuilder 5 | End of Life | August 31, 2005 - June 18, 2007 |
| Product | Status | End-of-Life Date |
| SetupBuilder 2025 | Supported | 3 months after release of a subsequent version |
| SetupBuilder 2019 | Supported | December 31, 2024 |
| SetupBuilder 2017/2018 | End of Life | April 14, 2019 |
| SetupBuilder 2016 | End of Life | March 19, 2017 |
| SetupBuilder 8.5 | End of Life | December 28, 2015 |
| SetupBuilder 8.1 | End of Life | June 06, 2015 |
| SetupBuilder 8.0 | End of Life | January 18, 2014 |
| SetupBuilder 7.7 | End of Life | June 03, 2013 |
| SetupBuilder 7.6 | End of Life | July 04, 2012 |
| SetupBuilder 7.5 | End of Life | April 23, 2012 |
| SetupBuilder 7.4 | End of Life | October 09, 2011 |
| SetupBuilder 7.3 | End of Life | August 01, 2011 |
| SetupBuilder 7.2 | End of Life | March 05, 2011 |
| SetupBuilder 7.1 | End of Life | July 26, 2010 |
| SetupBuilder 7.0 | End of Life | May 02, 2010 |
| SetupBuilder 6.9 | End of Life | November 06, 2009 |
| SetupBuilder 6.8 | End of Life | October 31, 2008 |
| SetupBuilder 6.7 | End of Life | August 26, 2008 |
| SetupBuilder 6.6 | End of Life | March 05, 2008 |
| SetupBuilder 6.5 | End of Life | December 26, 2007 |
| SetupBuilder 6.0 | End of Life | October 24, 2007 |
| SetupBuilder 5.6 | End of Life | June 18, 2007 |
| SetupBuilder 5.5 | End of Life | March 18, 2007 |
| SetupBuilder 5.4 | End of Life | February 11, 2007 |
| SetupBuilder 5.3 | End of Life | September 20, 2006 |
| SetupBuilder 5.2 | End of Life | July 19, 2006 |
| SetupBuilder 5.1 | End of Life | May 15, 2006 |
| SetupBuilder 5.0 | End of Life | March 23, 2006 |
| SetupBuilder 4.x | End of Life | September 2, 2005 |
| SetupBuilder 3.x | End of Life | June 1, 2002 |
| SetupBuilder 2.x | End of Life | May 1, 2000 |
| SetupBuilder 1.x | End of Life | December 31, 1998 |
Our forums are a place for exchanging screenshots, solving bugs, taking part in interesting discussions and being a part of the SetupBuilder community. The forum can be the quickest way to find answers to your support questions, do a search and see if someone else might have had the same problem.
